5.0
Based on 38 reviews
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Jayne H. profile picture
Jayne H.
12:42 08 Apr 26
Professional on all levels, friendly team.
marty b profile picture
marty b
14:24 25 Mar 26
I used Luke once before around 8 years ago for surveying some drains put in by builders - I had a superb service. So when our house recently had various issues (slow washing machine drainage/filling utility sink and intermittent sewer smells in the utility room) I knew who to call. Luke is brilliant at communications which is hugely refreshing in this day and age, replying to every message. He came round with the team , did some camera work and smoke testing and immediately found the issues - effectively the design of a few drains was incorrect leading to build ups of sewage in one manhole leading to the odours plus an incorrectly routed washing machine drain. He quoted for the mods which was extremely reasonable and he subsequently came with the team to do the mods at an agreeable date. Needless to say the mods have worked - no build up or odours and washing machine drains like a dream with no sink backfill. Luke is only interested in solving customer problems and he is like a dog with a bone in this sense. Some tradespeople are just after a quick buck - it's brilliant to find a company who want to gain a great reputation by doing great work. Highly recommended.
Steve E. profile picture
Steve E.
19:26 16 Mar 26
Great service from Luke and the lads at Urban. Would highly recommend.
Dorothy S. profile picture
Dorothy S.
13:26 13 Mar 26
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
13:26 02 Feb 26
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
09:42 14 Jan 26
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
08:50 17 Nov 25
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
15:12 12 Nov 25
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
09:31 01 Nov 25
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
16:43 24 Sep 25
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
13:42 10 Sep 25
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
07:38 15 May 25
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
08:40 02 May 25
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
09:34 04 Apr 25
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
10:40 04 Feb 25
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
14:07 31 Dec 24
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
21:43 27 Nov 24
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
18:13 27 Nov 24
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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Groundworks in Tarvin

Groundworks in Tarvin are the starting point for any extension, new build or commercial project. Before anything rises above ground, the base beneath must be stable and properly drained.

We manage excavation, sub-base installation and drainage layout across Tarvin. Because drainage is our core trade, we approach groundwork with water movement in mind from the outset. That helps prevent standing water, damp issues and structural movement later on.

If your site already contains underground drains, we can inspect them first with a CCTV Drain Survey. This allows us to understand the layout before excavation begins.

Site Clearance and Preparation

Preparation is where long-term reliability begins. We remove loose material, vegetation and unstable soil before grading and compacting the area.

Tarvin properties often sit on mixed ground conditions.

Therefore, we tailor excavation depth and compaction methods to suit the site. A properly formed base now reduces the risk of future settlement and cracking.

If drainage defects are uncovered during excavation, we address them early through Drain Repairs.

Concrete Slab Installation

A slab must rest on firm and evenly compacted ground. First, we prepare a strong sub-base. Then we install reinforcement and moisture protection as required.

We also installed proper drainage to ensure rainwater flows away from the building. If blockages are found beneath the slab footprint, we clear them using Drain Unblocking before concrete is poured.

Footings and Foundation Works

Foundations support the full weight of the structure. We excavate to the correct depth based on Tarvin soil conditions and structural requirements.

Concrete footings are poured to specification and reinforced where needed. During excavation, we check for drains within the footprint. If root intrusion or pipe damage is present, we resolve it through Root Removal before continuing.

Trenchless Excavation Services

When traditional digging is impractical, trenchless installation is an excellent option. This method enables us to install pipes and ducts with minimal disruption to gardens, driveways and finished surfaces. It is ideal for installing new utilities or replacing damaged ones without major excavation.

Utility Ducting and Water Main Installation

We install utility ducting and water mains safely and in accordance with regulations. Careful trench planning ensures correct separation between services and drainage systems.

Accurate installation reduces the risk of leaks and future ground disturbance.

Sewer Connection Services

Sewer connections must be installed with correct gradients and secure joints. We manage the full connection process in Tarvin, from excavation through to final testing.

Before backfilling, we confirm proper flow and watertight seals. If the existing system requires checking beforehand, a CCTV Drain Survey provides reassurance.

Retaining Wall Construction

Where ground levels change, retaining walls provide essential support. We design reinforced retaining walls to manage soil pressure and water flow effectively.

Drainage behind the wall is included to prevent water buildup and long-term structural strain.

Ground Stabilisation and Reinforcement

Some Tarvin sites require additional strengthening due to variable ground conditions. In these cases, we increase load-bearing capacity through appropriate reinforcement methods.

By stabilising the ground early, we reduce the likelihood of settlement and structural cracking later.

Complete Groundworks Support in Tarvin

We combine civil groundwork with specialist drainage expertise. That means we focus on long-term performance beneath the surface, not just on appearance.

From initial clearance through to sewer connection, we manage every stage carefully. We also provide ongoing Drain Maintenance to keep your drainage system performing properly once the project is complete.

If you need dependable groundworks in Tarvin, Urban Reactive is ready to help. We prepare your site properly and build with durability in mind.

How did we Just in Time we managed to beat storm Francis

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