5.0
Based on 35 reviews
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Dorothy S. profile picture
Dorothy S.
13:26 13 Mar 26
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
13:26 02 Feb 26
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
09:42 14 Jan 26
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
08:50 17 Nov 25
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
15:12 12 Nov 25
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
09:31 01 Nov 25
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
16:43 24 Sep 25
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
13:42 10 Sep 25
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
07:38 15 May 25
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
08:40 02 May 25
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
09:34 04 Apr 25
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
10:40 04 Feb 25
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
14:07 31 Dec 24
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
21:43 27 Nov 24
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
18:13 27 Nov 24
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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Drain Repairs in Chester
Drain Repairs in Chester

Drain Repairs in Chester

If you’ve noticed slow drainage, unpleasant smells, or repeated blockages, it could be a sign that your drains are damaged or beginning to collapse. When that happens, fast and professional repair is essential to prevent serious disruption or costly future damage.

At Urban Reactive, we specialise in expert drain repairs in Chester and the surrounding areas. Our experienced engineers can identify the cause of the problem and restore your drains to full working order using durable, long-lasting repair methods. Whether the issue is a cracked pipe, displaced joint, or full collapse, we’ll get everything flowing again quickly and safely.

We understand that drainage problems can’t wait. That’s why we respond promptly, thoroughly assess the issue, and provide clear and honest advice before carrying out any work.

How to Tell if a Drain Has Collapsed

Knowing when to call in experts for drain repairs in Chester often starts with spotting the warning signs early. A collapsed or damaged drain can quickly impact how your property handles water and waste, leading to unpleasant and costly issues if left unaddressed.

Common signs of a collapsed drain include:

  • Slow or poor drainage around sinks, showers, or outdoor areas

  • Damp patches or unexplained wet areas on walls or floors

  • Sewage backups or gurgling sounds from pipes

  • Strong sewage smells near drains or inside the property

  • Subsidence or cracks appearing around driveways and patios

If you’ve noticed one or more of these symptoms, it’s best to act quickly. Urban Reactive provides fast, accurate diagnosis and long-lasting solutions for all types of drain damage, helping you avoid further disruption and expense.

How Much Does It Cost to Repair a Drain?

The cost of drain repairs in Chester depends on the type and extent of the problem. Minor issues, such as cracked or displaced pipes, are typically straightforward to repair, while a collapsed drain may require more complex work and specialised materials.

At Urban Reactive, we strive to offer transparent and competitive pricing for every job. Our drainage specialists will assess the issue, explain the available options, and provide a transparent quote before any work begins.

The best way to determine the exact cost of a drain repair is to arrange a professional drain survey. This quick and non-invasive inspection allows us to pinpoint the cause of the problem and provide an accurate, no-obligation quotation.

We Can Repair Most Drains Without Excavation

At Urban Reactive, we can complete most drain repairs in Chester directly through your existing manholes. By using advanced trenchless repair technology, there’s usually no need to dig up your garden, driveway, or property.

Our engineers utilise a cured-in-place resin lining system to restore damaged pipework from the inside. This flexible liner is installed through your inspection chambers and then hardened to form a strong, smooth, watertight surface inside the pipe. It’s a quick, durable, and cost-effective method that saves both time and disruption.

Whether you need a full-length repair or just a small section lined, we’ll provide the right solution to get your drains flowing perfectly again.

Resin Lining Drain Repairs in Chester
Resin Lining Drain Repairs in Chester

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