5.0
Based on 38 reviews
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Jayne H. profile picture
Jayne H.
12:42 08 Apr 26
Professional on all levels, friendly team.
marty b profile picture
marty b
14:24 25 Mar 26
I used Luke once before around 8 years ago for surveying some drains put in by builders - I had a superb service. So when our house recently had various issues (slow washing machine drainage/filling utility sink and intermittent sewer smells in the utility room) I knew who to call. Luke is brilliant at communications which is hugely refreshing in this day and age, replying to every message. He came round with the team , did some camera work and smoke testing and immediately found the issues - effectively the design of a few drains was incorrect leading to build ups of sewage in one manhole leading to the odours plus an incorrectly routed washing machine drain. He quoted for the mods which was extremely reasonable and he subsequently came with the team to do the mods at an agreeable date. Needless to say the mods have worked - no build up or odours and washing machine drains like a dream with no sink backfill. Luke is only interested in solving customer problems and he is like a dog with a bone in this sense. Some tradespeople are just after a quick buck - it's brilliant to find a company who want to gain a great reputation by doing great work. Highly recommended.
Steve E. profile picture
Steve E.
19:26 16 Mar 26
Great service from Luke and the lads at Urban. Would highly recommend.
Dorothy S. profile picture
Dorothy S.
13:26 13 Mar 26
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
13:26 02 Feb 26
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
09:42 14 Jan 26
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
08:50 17 Nov 25
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
15:12 12 Nov 25
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
09:31 01 Nov 25
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
16:43 24 Sep 25
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
13:42 10 Sep 25
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
07:38 15 May 25
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
08:40 02 May 25
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
09:34 04 Apr 25
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
10:40 04 Feb 25
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
14:07 31 Dec 24
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
21:43 27 Nov 24
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
18:13 27 Nov 24
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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Groundworks in Wirral

Groundworks in Wirral form the base of any successful build. Before walls go up, the ground beneath must be stable, level and properly drained.

We handle excavation, sub-base preparation and drainage layout for extensions, new builds and commercial sites. Because we specialise in drainage, we always consider water movement from the start. That way, you avoid damp issues and standing water later.

If existing pipework runs through the site, we can inspect it first with a CCTV Drain Survey. This allows us to plan around live services safely.

Site Clearance and Preparation

Every project begins with clearing and stabilising the area. We remove waste, vegetation and loose material. Then, we level and compact the ground to create a solid base.

Wirral ground conditions can vary between sandy soils and heavier clay. Therefore, we adjust depth and compaction methods to suit the site. Careful preparation now prevents movement and cracking later.

Concrete Slab Installation

Concrete slabs must sit on well-prepared ground. First, we install a compacted sub-base. Next, we position reinforcement and damp protection where required.

We also form the slab with accurate levels and falls. As a result, surface water drains away from the building rather than collecting against it. If drainage issues appear beneath the footprint, we address them through Drain Repairs before pouring concrete.

Footings and Foundation Works

Strong foundations support the entire structure. We excavate to the correct depth and pour footings in accordance with structural specifications.

During this stage, we check for existing drains within the build area. Where adjustments are necessary, we complete them before continuing. This approach protects both the building and the drainage system.

Trenchless Excavation Services

In some cases, trenchless methods offer a more practical solution. Instead of digging large open trenches, we access pipework through controlled entry points.

This reduces disruption to driveways and landscaping. Moreover, it speeds up reinstatement. If blockages or root intrusion are found, we resolve them using Drain Unblocking or Root Removal before completing the work.

Utility Ducting and Water Main Installation

We install water mains and service ducting safely and in line with regulations. Careful trench planning ensures proper spacing between utilities and drainage lines.

Accurate installation prevents leaks and future ground disturbance. As a result, your site remains stable and compliant.

Sewer Connection Services

Sewer connections must be completed with precision. We install new connections with correct gradients and secure joints. Before backfilling, we test the system to confirm proper flow.

If existing pipework requires checking beforehand, a CCTV Drain Survey provides a clear view of its condition.

Retaining Wall Construction

Where levels change across the site, retaining walls provide essential support. We construct reinforced retaining walls designed to manage soil pressure effectively.

Drainage behind the wall is just as important as the structure itself. Therefore, we include proper backfill and outlet systems to prevent water buildup.

Ground Stabilisation and Reinforcement

Some sites require additional strengthening due to the presence of weaker soil. In these situations, we reinforce the base to improve load-bearing capacity.

By addressing ground stability early, we reduce the risk of future settlement and structural cracking.

Complete Groundworks Support in Wirral

We combine groundwork expertise with specialist drainage knowledge. That means we think beyond excavation and focus on long-term performance.

From site clearance through to sewer connection, we manage each stage carefully. We also offer ongoing Drain Maintenance to protect your system after completion.

If you need reliable groundworks in Wirral, Urban Reactive is ready to help. We prepare your site properly and ensure your drainage system performs as intended for years to come.

How did we Just in Time we managed to beat storm Francis

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