5.0
Based on 35 reviews
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Dorothy S. profile picture
Dorothy S.
13:26 13 Mar 26
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
13:26 02 Feb 26
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
09:42 14 Jan 26
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
08:50 17 Nov 25
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
15:12 12 Nov 25
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
09:31 01 Nov 25
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
16:43 24 Sep 25
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
13:42 10 Sep 25
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
07:38 15 May 25
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
08:40 02 May 25
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
09:34 04 Apr 25
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
10:40 04 Feb 25
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
14:07 31 Dec 24
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
21:43 27 Nov 24
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
18:13 27 Nov 24
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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What is a Drain Survey in Shotton-Hawarden

A drain survey in Shotton-Hawarden involves a comprehensive inspection of your drainage system. Our team utilises advanced equipment, including specialised cameras inserted into your drains. These cameras transmit live footage to our experts, enabling a clear assessment of your drainage conditions and the identification of any potential issues. Based on our findings, we can recommend and implement the most appropriate course of action to address any detected problems.

Why should My Drains be surveyed?

There are several helpful reasons to consider a drain survey, even if it’s not always essential. For example, when you’re buying a house, a drain survey can reveal issues that a standard property survey might miss. This is because property surveyors typically lack the right tools or expertise to properly assess drains. Identifying these issues early can protect you from unexpected repair costs and may even influence the property’s value, often in your favour. 

Drain surveys are also invaluable for construction projects, as they help outline the drainage system’s layout. Having this information ensures that building work can proceed smoothly and safely around existing drains.

Choosing a drain survey in Shotton-Hawarden could also save you money on your current home. It allows you to spot potential drainage problems before they become costly or cause damage. Issues such as pollution incidents, low flow rates, and blockages can lead to serious problems if left unaddressed. 

If you’re unsure whether you need a drain survey, keep an eye out for warning signs—though many problems stay hidden until they cause a significant blockage. 

If our services could help, please don’t hesitate to get in touch and arrange a drain survey. We’re here to help you maintain a healthy drainage system and avoid future issues.

CCTV Drain Survey

Our Drain Surveying in Shotton-Hawarden

First, our drain surveying service in Shotton-Hawarden is ideal for prospective homebuyers, as it helps identify potential issues in the property’s drainage system. Additionally, current homeowners can benefit from a comprehensive assessment of their drainage infrastructure. A proactive approach is preferable to a reactive one.

Detecting potential problems before they escalate into significant issues is the most effective way to maintain your drainage systems. Moreover, our drain surveys in Shotton-Hawarden are competitively priced and conducted by qualified surveyors, providing an accurate overview of the condition of your property’s drainage system.

How much does a drain survey cost in Shotton-Hawarden?

In the early stages, when our technology was still developing, drain surveying in Shotton-Hawarden was much more expensive. However, as our CCTV methods have become more advanced, costs have declined significantly.

Drain surveying in Shotton-Hawarden can range in cost, depending on how many drains your property has. If any issues are found in the survey, the cost to unblock the drain varies. This is because the cost depends on the severity of the blockage.

Our drain surveys in Shotton-Hawarden are competitively priced and provide in-depth insight into the condition of your drainage system.

How long does a drain survey take?

Drain surveying in Shotton-Hawarden is a short process for typical blockages, and we take your time very seriously. The majority of issues are resolved within 45 minutes, and we will stay longer only if necessary. If we are any longer than it is only because the issue is very complex. We will also keep you updated on the process. If you need a drain survey for your property, our drain surveying service is the ideal choice.

We offer thorough drain surveys in Shotton-Hawarden and use the latest CCTV monitoring equipment to identify issues. This means you cannot get more efficient than our drain surveys in Shotton-Hawarden, and we are always faster than the competition.

Once the drain survey is complete, if any damage or blockages need attention, we can resolve them for you.

What equipment do we use when Drain Surveying in Shotton-Hawarden?

When you arrange a drain survey in Shotton-Hawarden, we only send the best technicians to ensure the job is done properly. Below is a rundown of exactly what we use to get the best results:

Waterproof cameras: We use high-tech cameras that operate in flowing water and tight spaces. Therefore, this gives us a clear view of your drains and areas that would otherwise be impossible to see.

Crawlers: Remote-controlled cameras used to provide rapid visual access to sewer systems. These cameras are good at navigating through obstructed pipes due to their great mobility.

Access rods: We push these cameras along your drainage system because they are very flexible. This makes tight turns and corners easy to navigate.

Sonar units: If a pipe has limited vision due to it being full, we use Sonar surveys to provide acoustic profiling. This gains an insight into the condition of the pipes.

What do we do? – The process

Every job is different; drain surveying in Shotton-Hawarden. We do follow a structure. This structure allows us to maintain our top-quality service: 

Call Us – First, call us!

Arrival – Next, we will arrive on time and discuss your drainage issue with you before setting up the equipment needed.

Analysis – We will then access your drains and use our equipment to assess the situation.

Report – Now we will have found any damage or blockage (if any) and will relay this information back to you.

Recommend – Finally, we will use our analysis to recommend a course of action. You might decide you want the issue resolved there and then. If so, we would be happy to apply our expertise.

WHat are we likely to find?

Our drain survey in Shotton-Hawarden is designed to identify almost any issue with your drainage system. Rest assured, your drainage is in good hands, and our survey is designed to provide you with the best possible review. Plus, we’re happy to share some of the most common problems we’ve helped resolve. 

  • Collapsed drains
  • Tree root ingress
  • Blockages
  • Causes and extent of leaks/bursts in pipes
  • Corrosion, wear, and tear
  • Animal intrusion
  • Evidence of displacement or poor installation

Coming to us has several advantages. Most importantly, getting a drain survey in Shotton-Hawarden could save you a lot of time and money. If you can prevent problems before they occur, you can plan ahead and avoid unnecessary damage and expense.

What is a drain survey in Shotton-Hawarden?

A drain survey is a thorough analysis of your property’s drainage system.

The process uses advanced CCTV drain inspection cameras to provide a closer view of the drain.

Our drain surveying service in Shotton-Hawarden uses this equipment to provide a clear picture of your drains’ condition. Which therefore allows us to determine if there are any problems with the drainage system. 

Our work