5.0
Based on 38 reviews
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Jayne H. profile picture
Jayne H.
12:42 08 Apr 26
Professional on all levels, friendly team.
marty b profile picture
marty b
14:24 25 Mar 26
I used Luke once before around 8 years ago for surveying some drains put in by builders - I had a superb service. So when our house recently had various issues (slow washing machine drainage/filling utility sink and intermittent sewer smells in the utility room) I knew who to call. Luke is brilliant at communications which is hugely refreshing in this day and age, replying to every message. He came round with the team , did some camera work and smoke testing and immediately found the issues - effectively the design of a few drains was incorrect leading to build ups of sewage in one manhole leading to the odours plus an incorrectly routed washing machine drain. He quoted for the mods which was extremely reasonable and he subsequently came with the team to do the mods at an agreeable date. Needless to say the mods have worked - no build up or odours and washing machine drains like a dream with no sink backfill. Luke is only interested in solving customer problems and he is like a dog with a bone in this sense. Some tradespeople are just after a quick buck - it's brilliant to find a company who want to gain a great reputation by doing great work. Highly recommended.
Steve E. profile picture
Steve E.
19:26 16 Mar 26
Great service from Luke and the lads at Urban. Would highly recommend.
Dorothy S. profile picture
Dorothy S.
13:26 13 Mar 26
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
13:26 02 Feb 26
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
09:42 14 Jan 26
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
08:50 17 Nov 25
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
15:12 12 Nov 25
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
09:31 01 Nov 25
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
16:43 24 Sep 25
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
13:42 10 Sep 25
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
07:38 15 May 25
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
08:40 02 May 25
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
09:34 04 Apr 25
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
10:40 04 Feb 25
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
14:07 31 Dec 24
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
21:43 27 Nov 24
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
18:13 27 Nov 24
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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What is a Drain Survey in Leeswood

A drain survey in Leeswood involves carefully inspecting your drainage system to ensure everything is in good shape. We use our advanced equipment, which is gently sent into your drains. These specialised cameras provide a live feed, allowing us to clearly see inside your pipes and identify potential issues. Once we identify the issue, we can determine the best way to resolve it and handle it smoothly, giving you peace of mind.

WHy should My Drains be surveyed?

There are many helpful reasons to consider a drain survey, even if it’s not always required. If you’re buying a house, a drain survey can reveal issues that a standard property survey might miss, since surveyors often lack the tools or expertise to evaluate drains thoroughly. This can benefit you by potentially lowering the property’s value for negotiation, and it means the current owner will be responsible for any necessary repairs.

Drain surveys are also highly useful for construction projects because they show the layout of the drainage system. Having this information allows builders to plan safely around the drain layout.

Getting a drain survey in Leeswood might also save you a lot of money on your current home. It helps you spot early signs of drainage problems before they become costly or cause damage. Problems such as pollution incidents, low flow rates, or blockages, if left unchecked, could lead to serious issues in the future. Usually, these signs are hidden until a major blockage occurs. If you’re unsure whether you need one, watch out for these warning signs.

If you think a drain survey could help you, please don’t hesitate to get in touch—we’d be happy to assist you in arranging one.

CCTV Drain Survey

Our Drain Surveying in Leeswood

Our drain surveying service in Leeswood is particularly useful for anyone buying a property. A survey can reveal hidden drainage issues that wouldn’t normally show up during a standard homebuyer inspection, helping you avoid unexpected repair costs after purchase.

Homeowners already living in the property can benefit just as much. Taking a proactive approach allows potential problems to be identified early, before they develop into major and costly faults. Our surveys provide a clear picture of the drainage system’s condition, giving you the information you need to plan ahead with confidence.

All surveys are carried out by experienced professionals using modern inspection equipment. Our CCTV drain surveys are competitively priced and provide a reliable overview of your drainage system. If any issues are identified, we can advise on suitable drain repairs to resolve them.

How much does a drain survey cost in Leeswood?

Initially, drain surveying in Leeswood was costly due to our early stage of technology. However, advancements in CCTV have significantly reduced costs. Prices vary based on the number of drains and the severity of any blockages. Our surveys are competitively priced and provide detailed insights into your drainage condition.

How long does a drain survey take?

Drain surveying in Leeswood is usually quick and straightforward, and we always work efficiently around your schedule. Most common drainage problems are identified within around 45 minutes. If an inspection takes longer, it’s only because the issue is more complex and needs a more detailed assessment. Throughout the survey, we keep you informed so you know exactly what’s being checked and why.

Our surveys are carried out using modern inspection equipment that allows us to see inside the drainage system in real time. This eliminates guesswork and helps us accurately locate faults, making CCTV drain surveys an effective way to diagnose drainage issues.

Once the survey is complete, any blockages or damage that need attention can often be addressed immediately. Where further work is required, we can move directly into drain repairs, helping to resolve the problem quickly and avoid further disruption.

What equipment do we use when Drain Surveying in Leeswood?

Whenever you schedule a drain survey in Leeswood, we bring only the best equipment to ensure thorough work. Here’s a quick overview of the top-notch tools we use to achieve the best results:

Waterproof cameras: We use high-tech cameras that operate in flowing water and tight spaces. This gives us a clear view of your drains and of places that would otherwise be impossible to see.

Crawlers: Remote-controlled cameras used to provide rapid visual access to sewer systems. They are effective at navigating obstructed pipes due to their high mobility.

Access rods: We push these cameras along your drainage system because they are very flexible. This makes tight turns and corners easy to navigate.

Sonar units: If a pipe is partially or fully filled, we use sonar surveys to provide acoustic profiling. This gives insight into the condition of the pipes.

What do we do? – The process

Every job is different; drain surveying in Leeswood. We do follow a structure. This structure allows us to maintain our top-quality service: 

Call Us – Firstly, you need to give us a call!

Arrival – Next, we will arrive on time and discuss your drainage issue with you before setting up the equipment needed.

Analysis – We will then access your drains and use our equipment to assess the situation.

Report – Now we will have found any damage or blockage (if any) and will relay this information back to you.

Recommend – Finally, we will use our analysis to recommend a course of action. You might decide you want the issue resolved there and then. If so we would be happy to apply our expertise.

What are we likely to find?

Our drain survey in Leeswood can detect nearly any issue with your drainage system. You can trust your drainage to us, as our survey is designed to deliver the highest-quality assessment available. Additionally, we can share the most common issues we’ve encountered. 

  • Collapsed drains
  • Tree root ingress
  • Blockages
  • Causes and extent of leaks/bursts in pipes
  • Corrosion, wear, and tear
  • Animal intrusion
  • Evidence of displacement or poor installation

There are multiple benefits to engaging with our services. Most notably, obtaining a drain survey in Leeswood can save substantial time and money. By preventing potential issues before they materialise, it is possible to plan proactively and avert unnecessary damage and costs.

What is a drain survey in Leeswood?

A drain survey is a thorough analysis of your property’s drainage system.

The process uses advanced CCTV drain inspection cameras to provide a closer view of the drain.

Our drain surveying service in Leeswood uses this equipment to provide a clear picture of your drains’ condition. Which therefore allows us to determine if there are any problems with the drainage system.

Our work