5.0
Based on 38 reviews
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Jayne H. profile picture
Jayne H.
12:42 08 Apr 26
Professional on all levels, friendly team.
marty b profile picture
marty b
14:24 25 Mar 26
I used Luke once before around 8 years ago for surveying some drains put in by builders - I had a superb service. So when our house recently had various issues (slow washing machine drainage/filling utility sink and intermittent sewer smells in the utility room) I knew who to call. Luke is brilliant at communications which is hugely refreshing in this day and age, replying to every message. He came round with the team , did some camera work and smoke testing and immediately found the issues - effectively the design of a few drains was incorrect leading to build ups of sewage in one manhole leading to the odours plus an incorrectly routed washing machine drain. He quoted for the mods which was extremely reasonable and he subsequently came with the team to do the mods at an agreeable date. Needless to say the mods have worked - no build up or odours and washing machine drains like a dream with no sink backfill. Luke is only interested in solving customer problems and he is like a dog with a bone in this sense. Some tradespeople are just after a quick buck - it's brilliant to find a company who want to gain a great reputation by doing great work. Highly recommended.
Steve E. profile picture
Steve E.
19:26 16 Mar 26
Great service from Luke and the lads at Urban. Would highly recommend.
Dorothy S. profile picture
Dorothy S.
13:26 13 Mar 26
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
13:26 02 Feb 26
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
09:42 14 Jan 26
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
08:50 17 Nov 25
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
15:12 12 Nov 25
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
09:31 01 Nov 25
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
16:43 24 Sep 25
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
13:42 10 Sep 25
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
07:38 15 May 25
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
08:40 02 May 25
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
09:34 04 Apr 25
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
10:40 04 Feb 25
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
14:07 31 Dec 24
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
21:43 27 Nov 24
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
18:13 27 Nov 24
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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What is a Drain Survey in Gresford

A drain survey in Gresford involves inspecting your drainage system using specialized equipment. Our professional cameras are sent into your drains, providing a live feed that helps us visually assess the condition and identify any problems. Based on our findings, we can determine the most appropriate solution and carry it out if necessary.

Why should My Drains be surveyed?

There are plenty of situations where a drain survey is worthwhile, even when it isn’t strictly essential. One of the most common is when purchasing a property. A standard home survey won’t provide a detailed assessment of the drainage system, as surveyors don’t have the specialist equipment needed. A dedicated drain survey can uncover hidden problems such as damage, blockages, or structural defects that may affect the property’s value. In some cases, this information can be used during negotiations or to ensure repairs are completed before the sale progresses.

Drain surveys are also an important part of construction and renovation projects. Knowing the layout and condition of existing drains enables safe, accurate planning of building work. This helps prevent accidental damage to pipework and ensures construction can proceed around the drainage system rather than disrupting it.

For homeowners in Gresford, a drain survey can be a smart way to avoid costly future repairs. Early signs of issues, such as reduced flow, developing blockages, or potential pollution risks, can be identified before they escalate into serious and costly problems. Many drainage faults remain hidden underground until a major failure occurs, making proactive CCTV drain surveys highly valuable.

If any issues are identified, we can advise on the most appropriate next steps, whether that involves preventative measures or targeted drain repairs. If you’re unsure whether a drain survey is right for your property, seeking professional advice early can save time, money, and disruption later.

CCTV Drain Survey

Our Drain Surveying in Gresford

First, our drain surveying service in Gresford is ideal for prospective home buyers, as it helps us identify potential issues with the property’s drainage system. Additionally, current homeowners can benefit from a comprehensive analysis of their drainage infrastructure, emphasising the importance of a proactive rather than reactive approach. Identifying potential problems early is the most effective method to maintain the integrity of your drains. Furthermore, our drain surveys in Gresford are competitively priced, conducted by qualified surveyors, and provide a thorough overview of the condition of your property’s drainage system.

How much does a drain survey cost in Gresford?

In the early stages, drain surveying in Gresford could be quite costly. However, as our CCTV methods have become more advanced, we’ve seen a significant reduction in prices. The cost of drain surveying in Gresford can vary depending on the number of drains on your property. If the survey uncovers any problems, the expense to unblock the drain will depend on the severity of the blockage. Rest assured, our drain surveys in Gresford are offered at competitive rates and provide you with a detailed understanding of your drainage system’s condition.

How long does a drain survey take?

Drain surveying in Gresford is a quick process for typical blockages, and we value your time highly. Most issues are resolved within 45 minutes, and we stay longer only when absolutely necessary. If the visit exceeds this, it is only because the problem is particularly complex. We will keep you informed throughout the process. For your property, our drain survey service is the perfect choice. We provide comprehensive drain surveys in Gresford, using the latest CCTV technology to detect issues. This makes our drain surveys highly efficient, and we are always quicker than our competitors. After the survey, if there are damages or blockages, we’d be happy to fix them for you.

What equipment do we use when Drain Surveying in Gresford?

When you arrange a drain survey in Gresford, we only send the best technicians to ensure we do the job properly. Below is a rundown of exactly what we use to get the best results:

Waterproof cameras: We use high-tech cameras that operate in flowing water and tight spaces. Therefore, this gives us a clear view of your drains and areas that would otherwise be impossible to see.

Crawlers: Remote-controlled cameras used to provide rapid visual access to sewer systems. These cameras are good at navigating through obstructed pipes due to their great mobility.

Access rods: We push these cameras along your drainage system because they are very flexible. This makes tight turns and corners easy to navigate.

Sonar units: If a pipe has limited vision due to it being full, we use Sonar surveys to provide acoustic profiling. This gains an insight into the condition of the pipes.

What do we do? – The process

Every job is different; drain surveying in Gresford. We do follow a structure. This structure allows us to maintain our top-quality service: 

Call Us – First, call us!

Arrival – Next, we will arrive on time and discuss your drainage issue with you before setting up the equipment needed.

Analysis – We will then access your drains and use our equipment to assess the situation.

Report – Now we will have found any damage or blockage (if any) and will relay this information back to you.

Recommend – Finally, we will use our analysis to recommend a course of action. You might decide you want the issue resolved there and then. If so, we would be happy to apply our expertise.

WHat are we likely to find?

A drain survey in Gresford provides a clear, accurate picture of what’s happening inside your drainage system. Using specialist inspection equipment, we’re able to identify almost any issue affecting your drains, from minor defects to more serious structural problems. Our surveys are carried out thoroughly, ensuring you receive a detailed assessment that removes guesswork and helps you make informed decisions.

Some of the most common issues we uncover during surveys include:

  • Collapsed or partially collapsed drains

  • Tree root intrusion

  • Stubborn or recurring blockages

  • The source and severity of leaks or bursts

  • Corrosion and general wear over time

  • Animal access within the drainage system

  • Signs of movement, misalignment, or poor installation

Choosing to arrange a drain survey in Gresford offers several advantages, but one of the biggest is cost prevention. By identifying problems early, you’re able to plan repairs before issues worsen and cause unnecessary damage. Proactive inspections, such as CCTV drain surveys, can help prevent emergencies and reduce long-term repair costs. Where faults are found, we can also advise on appropriate drain repairs to resolve the issue properly.

What is a drain survey in Gresford?

A drain survey is a detailed look into your property’s drainage system. We use cutting-edge CCTV drain inspection cameras to give us a close-up view of the drains. Our friendly team in Gresford uses this advanced equipment to assess the condition of your drains and identify potential issues early.

Our work