5.0
Based on 34 reviews
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Ian D. profile picture
Ian D.
13:26 02 Feb 26
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
09:42 14 Jan 26
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
08:50 17 Nov 25
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
15:12 12 Nov 25
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
09:31 01 Nov 25
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
16:43 24 Sep 25
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
13:42 10 Sep 25
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
07:38 15 May 25
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
08:40 02 May 25
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
09:34 04 Apr 25
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
10:40 04 Feb 25
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
14:07 31 Dec 24
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
21:43 27 Nov 24
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
18:13 27 Nov 24
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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Drain Repairs in Chester

Drain repair in Chester is essential if you notice ongoing issues with your drains. You should call a drainage expert as soon as possible. You’ll need a Drain Repair in Chester if a drain has collapsed or suffered damage and cannot be fixed using regular drain unblocking methods. A collapsed drain can quickly become a major headache that will cost thousands if left unaddressed. We can repair any type of drain damage and provide professional service to restore your drains to full functionality.

How we do Drain Repairs in Chester?

We treat every drainage issue on its own merits, but our focus is always the same: identify the problem and fix it properly. Our drain repairs in Chester are carried out efficiently and priced fairly.

Here are a few ways we can help:

Drain patch repairs

When carrying out drain repairs in Chester, we often use patch repairs for pipes that have cracked but remain structurally sound. This method is performed from within the drain, resulting in minimal disruption to your property. Using specialist equipment, we install a repair patch that seals the crack and reinforces the pipe, helping to prevent further damage. Patch repairs are suitable for all common pipe diameters.

No-dig and trenchless drain repair

Many homeowners and businesses delay drain repairs to avoid the mess and disruption. Unfortunately, leaving the problem untreated often makes it worse and more expensive to fix. With modern no-dig and trenchless repair methods, we can repair drains without excavating or exposing the pipe. Using live CCTV footage, we complete the repair from inside the drain, minimising disruption.

Full drain repair

In some cases, a full drain repair may be required, which can involve excavating the damaged section of pipe. When this is necessary, the work is carried out as efficiently and carefully as possible. The best approach is always discussed with you beforehand, so you know exactly what to expect.

Our engineers are fully trained and experienced in all types of drain repair. Even when excavation is required, our priority is to complete the work in a way that is convenient for you and restores your drainage system properly.

What causes a Drain to Collapse?

When carrying out drain repairs in Chester, we’ve encountered many collapsed drains, and there are several reasons they fail. The most common cause is repeated blockages within the pipework. Over time, this allows water to accumulate in the surrounding soil, increasing pressure on the drainage system until the drain eventually collapses. Other causes include:

Ground movement

Ground movement is sometimes unavoidable. When it occurs around buried pipework, the pressure can crack, crush, or fully collapse the drain. Tree roots can also cause damage. In most cases, roots grow around pipework rather than into it, but if they reach the drain, they can force their way in, restrict the flow, and in some cases damage or crush the pipe.

Wear and tear

Drains can also collapse due to age. Older pipework that has been under constant stress can weaken as materials break down over time, eventually leading to cracks or a full collapse.

How do you know if a drain has collapsed?

You can identify a collapsed drain if you notice any of the following issues, as it can significantly impair water and sewage drainage from your property. This will cause obvious drainage problems, indicating you need Drain Repair in Chester. Indicators of a damaged drain include:

Dampness

A damaged drain places additional strain on the pipes that carry waste and wastewater. If a pipe starts leaking, or the collapsed section sits beneath the property, you may notice new patches of damp or mould appearing inside the home. It’s also worth checking garages and outbuildings, as drainage pipework often runs beneath them.

Slow drainage

Slow drainage is often an early sign that you may need a drain repair in Chester. Look out for sinks, baths, or showers taking longer than usual to empty. If this keeps happening, a CCTV drain survey allows us to check whether it’s a simple blockage or a more serious issue such as a collapsed pipe.

Strong smell of sewage

A damaged pipe or collapsed drain will usually produce a strong sewage smell in or around the property. While a blockage can sometimes cause similar odours and is often easy to fix, a collapsed drain must be addressed as soon as possible to prevent further damage.

Backed-up sewers or regular blockages

When a drain collapses, waste can no longer flow through properly and begins to back up. If blockages keep recurring, it usually indicates structural damage rather than a one-off issue. A CCTV inspection will confirm the cause, so you know exactly what needs fixing.

How much does it cost to repair a drain in Chester?

The cost of repairing a drain depends on the specific problem and its severity. Fixing a collapsed drain is typically more costly than repairing a cracked pipe. We strive to offer competitive quotes for all drain repairs, ensuring our service is both effective and affordable. The simplest way to determine the cost of a drain repair in Chester is to contact us. We can then schedule a drain survey, identify the problem swiftly, and provide you with a quote.

We can repair most drains in Chester from your manhole.

Most drain repairs in Chester are performed using trenchless cured-in-place pipe lining. With our advanced technology, we can repair entire drain sections or specific damaged areas. We install resin-cured linings from your inspection chambers, eliminating the need for expensive excavation.

How do you fix a broken drain in Chester?

Depending on the issue, the damaged section of the pipe may need to be replaced, and the underlying cause addressed where necessary.

Collapsed drains are most commonly caused by tree root intrusion or corrosion. In these cases, the source of the problem is addressed first before the damaged pipework is replaced. Other, less common causes are outlined above.

If the issue is a leaking drain pipe, the affected section is replaced with new pipework, resolving the problem straight away.

All of these issues are identified through a full drain survey in Chester, conducted using advanced CCTV cameras. This allows us to pinpoint the fault accurately and, in most cases, resolve the issue on the same day.

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