5.0
Based on 35 reviews
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Dorothy S. profile picture
Dorothy S.
13:26 13 Mar 26
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
13:26 02 Feb 26
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
09:42 14 Jan 26
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
08:50 17 Nov 25
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
15:12 12 Nov 25
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
09:31 01 Nov 25
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
16:43 24 Sep 25
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
13:42 10 Sep 25
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
07:38 15 May 25
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
08:40 02 May 25
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
09:34 04 Apr 25
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
10:40 04 Feb 25
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
14:07 31 Dec 24
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
21:43 27 Nov 24
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
18:13 27 Nov 24
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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Why do Backford properties need professional drain repairs?

Drain repairs in Backford require specialist expertise to repair damaged pipes and restore proper drainage. At Urban Reactive, we’ve repaired drainage systems across Backford for over 20 years, tackling everything from minor cracks to complete pipe collapses.

Backford’s mix of older and newer properties presents unique drainage challenges. Therefore, our team uses modern diagnostic equipment and proven repair techniques to deliver lasting solutions. We work closely with our CCTV drain surveying service to identify problems accurately before repairs begin.

What causes drains to fail in Backford homes?

Several factors contribute to drain damage in Backford properties. Ground movement in clay soil exerts pressure on pipes, leading to cracks and fractures over time.

Additionally, tree roots from mature gardens actively seek water sources and penetrate small pipe openings. Once inside, roots expand rapidly, causing significant structural damage. Furthermore, ageing

What repair methods do you use in Backford?

We select the most appropriate repair technique based on your specific drainage damage and property conditions.

Patch lining repairs fix localised cracks and fractures without excavation. We insert a resin-impregnated liner through existing access points, which hardens inside the pipe to create a structural repair.

Pipe replacement becomes necessary when drains have collapsed or sustained extensive damage. We excavate only the affected section and install modern drainage materials built to last decades.

Root cutting and repair removes invasive roots before we seal entry points and restore pipe integrity. Subsequently, we can arrange drainage maintenance to prevent future root problems.

Joint sealing stops leaks between pipe sections that cause ground subsidence and water loss around your property.

Can you repair drains without excavating my property?

Yes, we use no-dig technology wherever structurally viable. Our patch lining and resin coating methods repair pipes from the inside, avoiding garden disruption.

However, severely collapsed drains require traditional excavation for complete replacement. Our engineers assess damage using CCTV cameras and recommend the most cost-effective approach. Moreover, we always restore excavated areas to their original condition after repairs are complete.

CCTV

How fast can you respond to drain emergencies in Backford?

You can spot a collapsed drain if any of the following problems have become apparent. A collapsed drain can significantly impair its ability to carry water and sewage from the property. It will result in poor drainage, a clear sign you need a Drain Repair in Backford. Signs of a damaged drain include:

Dampness:

A damaged drain places strain on the pipes that carry waste and wastewater. If one of these pipes starts leaking, or the collapsed section of the drain is beneath the house, you may begin to see new patches of damp or mould in the home. Also, you should check the outbuildings/garages, as pipes often run beneath them.

Slow Drainage:

Slow drainage may indicate a need for a drain repair in Backford. You should monitor slow drainage from kitchen/bathroom sinks or showers. If this is occurring, you may need us to review it using our CCTV survey technology. This way, we can determine whether it is a one-off blockage or a collapse.

Damp patches and mould growth. Leaking or collapsed drains create dampness inside your property. You may notice new damp patches or mould appearing on walls, particularly in rooms above damaged pipes. Check outbuildings and garages, too, as drainage pipes often run beneath them.

Slow-draining sinks and showers. Slow-draining kitchen sinks, bathroom basins, and showers indicate potential pipe damage. Our CCTV drain survey identifies whether you’re dealing with a simple blockage or structural damage that requires repair.

Sewage odours around your property. Cracked or collapsed drains can release sewage odours inside and outside your home. Whilst blockages can cause temporary odours, persistent sewage odours indicate serious damage that requires immediate attention.

Frequent backups and recurring blockages. Regular sewage backups indicate collapsed drains, preventing waste from flowing properly. If you’re experiencing repeated blockages, our CCTV survey pinpoints the exact cause and extent of damage.

How much does it cost to repair a drain in Backford?

Repair costs vary based on the severity of the damage. Simple crack repairs cost less than replacing collapsed drains. We provide upfront, competitive pricing with no hidden fees. The best way to get an accurate quote is to contact us directly. We’ll conduct a CCTV survey to assess the damage and provide transparent pricing before starting work.

We can repair most drains in Backford from your manhole.

Most drain repairs in Backford use our no-dig patch lining technology. We repair damaged sections without excavation by installing resin-cured liners through existing access points. This trenchless method fixes both localised damage and longer pipe sections, saving you time and money whilst avoiding garden disruption.

Camera

How do you fix a broken drain in Backford?

Our drain repair approach in Backford

Repair methods depend on the type and severity of the damage. We replace affected sections and tackle underlying causes to ensure lasting solutions.

Tree root infiltration and corrosion are the main causes of collapsed drains. We remove roots thoroughly using cutting equipment, then replace damaged piping. Our drainage maintenance plans prevent future root intrusion.

Leaking pipes require immediate replacement to prevent ground subsidence and water damage around your property.

We conduct thorough CCTV drain surveys with high-definition cameras to promptly identify all issues. This diagnostic approach enables us to complete most repairs within a day.

Our work