Septic Tanks & Treatment Plants in Ellesmere Port

5.0
Based on 38 reviews
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Jayne H. profile picture
Jayne H.
12:42 08 Apr 26
Professional on all levels, friendly team.
marty b profile picture
marty b
14:24 25 Mar 26
I used Luke once before around 8 years ago for surveying some drains put in by builders - I had a superb service. So when our house recently had various issues (slow washing machine drainage/filling utility sink and intermittent sewer smells in the utility room) I knew who to call. Luke is brilliant at communications which is hugely refreshing in this day and age, replying to every message. He came round with the team , did some camera work and smoke testing and immediately found the issues - effectively the design of a few drains was incorrect leading to build ups of sewage in one manhole leading to the odours plus an incorrectly routed washing machine drain. He quoted for the mods which was extremely reasonable and he subsequently came with the team to do the mods at an agreeable date. Needless to say the mods have worked - no build up or odours and washing machine drains like a dream with no sink backfill. Luke is only interested in solving customer problems and he is like a dog with a bone in this sense. Some tradespeople are just after a quick buck - it's brilliant to find a company who want to gain a great reputation by doing great work. Highly recommended.
Steve E. profile picture
Steve E.
19:26 16 Mar 26
Great service from Luke and the lads at Urban. Would highly recommend.
Dorothy S. profile picture
Dorothy S.
13:26 13 Mar 26
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
13:26 02 Feb 26
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
09:42 14 Jan 26
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
08:50 17 Nov 25
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
15:12 12 Nov 25
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
09:31 01 Nov 25
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
16:43 24 Sep 25
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
13:42 10 Sep 25
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
07:38 15 May 25
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
08:40 02 May 25
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
09:34 04 Apr 25
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
10:40 04 Feb 25
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
14:07 31 Dec 24
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
21:43 27 Nov 24
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
18:13 27 Nov 24
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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Septic Tanks & Treatment Plants in Ellesmere Port

A septic tank or treatment plant installation in Ellesmere Port is ideal for properties without access to the mains sewerage. Our septic tank installation service will provide you with the ideal storage system to meet your household needs.

We’re happy to help with emptying your septic tank when it’s nearly full or maintaining your sewage treatment plant installed in Ellesmere Port to ensure it continues working smoothly.

A septic tank is a straightforward storage system in Ellesmere Port where your household sewage drains, rather than entering a mains sewer system, which is commonly used on rural properties to dispose of waste.

How does a sewage treatment plant in Ellesmere Port​ work?

A sewage treatment plant in Ellesmere Port safely treats sewage, ensuring it can be released into a waterway without harming the environment. These friendly treatment facilities turn your sewage into a clean stream, offering a warm alternative to traditional septic tanks.

Unlike conventional septic tanks that require professional emptying and waste removal, these plants handle everything on-site, making the process easier and more eco-friendly for everyone.

How often do you need to empty a septic tank in Ellesmere Port?

How often you need to empty your septic tank in Ellesmere Port depends on how many people live in your household, how often it is used, and the size of the septic tank.

Generally, septic tanks will need emptying every three to five years. It’s important to empty the septic tank promptly, as overfilling can have disastrous consequences.

Signs your septic tank is full

Water Levels – If you notice water pooling in your garden and it hasn’t rained recently, that’s a good sign your septic tank has overflowed!

Odour – Because septic tanks handle all your waste, they can produce a strong odour. Around the house, if you notice a foul smell, it could be a sign.

Backup of Sewage – This is a clear sign that you need your septic tank inspected. You should call someone straight away and use as little water as possible.

Slow Drains – If your drains, sinks, or toilets are draining more slowly than usual, this is usually due to a clog or blockage and may indicate a full septic tank.

Why should you empty your septic tank?

If you maintain your septic tank in Ellesmere Port, it will last a very long time, and repairs or replacements can be very expensive. Looking after your septic tank means regularly cleaning it.

Also, cleaning your septic tank in Ellesmere Port benefits your community, neighbourhood, and environment.

Whats the difference between Septic Tanks & Treatment Plants in Ellesmere Port

  • Sewage treatment plants need a permanent electrical supply to work. This is because they have mechanical components. Septic tanks don’t have these components and therefore don’t require a power supply.
  • A sewage treatment plant treats wastewater, whereas a septic tank only separates it. This means that wastewater from a sewage treatment plant is more environmentally friendly than wastewater from a septic tank.
  • A typical septic tank has two sections, whereas a sewage treatment plant usually has three.
  • You can drain wastewater from a sewage treatment plant straight to a local watercourse because of its cleaner wastewater. From January 1st, 2020, you cannot do this with a septic tank.

What size septic tank do I need?

The required size of the septic tank in Ellesmere Port is contingent upon the number of residents in your household, as well as the dimensions of the property.

We are available to provide guidance on the appropriate septic tank size for your property and lifestyle.

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