5.0
Based on 38 reviews
Jayne H. profile picture
Jayne H.
5 months ago
Professional on all levels, friendly team.
marty b profile picture
marty b
5 months ago
I used Luke once before around 8 years ago for surveying some drains put in by builders - I had a superb service. So when our house recently had various issues (slow washing machine drainage/filling utility sink and intermittent sewer smells in the utility room) I knew who to call. Luke is brilliant at communications which is hugely refreshing in this day and age, replying to every message. He came round with the team , did some camera work and smoke testing and immediately found the issues - effectively the design of a few drains was incorrect leading to build ups of sewage in one manhole leading to the odours plus an incorrectly routed washing machine drain. He quoted for the mods which was extremely reasonable and he subsequently came with the team to do the mods at an agreeable date. Needless to say the mods have worked - no build up or odours and washing machine drains like a dream with no sink backfill. Luke is only interested in solving customer problems and he is like a dog with a bone in this sense. Some tradespeople are just after a quick buck - it's brilliant to find a company who want to gain a great reputation by doing great work. Highly recommended.
Steve E. profile picture
Steve E.
5 months ago
Great service from Luke and the lads at Urban. Would highly recommend.
Dorothy S. profile picture
Dorothy S.
6 months ago
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
7 months ago
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
7 months ago
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
9 months ago
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
10 months ago
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
10 months ago
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
11 months ago
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
12 months ago
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
1 year ago
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
1 year ago
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
1 year ago
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
2 years ago
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
2 years ago
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
2 years ago
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
2 years ago
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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What is a Drain Survey in Saughall

A drain survey in Saughall involves a thorough inspection of your drainage system to ensure optimal functionality. We employ specialised cameras that penetrate the pipes, offering real-time visuals to promptly identify potential issues. Once we assess the situation, we can recommend the most appropriate solutions to repair or enhance your drainage system, ensuring it operates efficiently again.

Why should My Drains be surveyed?

There are compelling reasons to consider a drain survey, even if it is not always strictly necessary. When purchasing a property, a drain survey can uncover issues that may be overlooked in a standard property survey, as surveyors typically lack the specialised equipment or expertise to inspect drains comprehensively. This can be advantageous for you, as it may temporarily lower the property’s value, creating leverage during negotiations and potentially reducing repair costs. Drain surveys are also exceptionally beneficial for construction projects, as they provide a detailed map of the drainage system, facilitating the smooth progression of construction activities around existing infrastructure. Moreover, arranging a drain survey in Saughall could prevent future complications and costs. It enables early detection of problems such as poor flow, blockages, or pollution incidents—issues that, if left unaddressed, could escalate into costly repairs or more significant concerns. While certain indicators may suggest the need for a survey, many problems remain concealed until they result in substantial blockages. If you believe it would be advantageous, please contact us to schedule a drain survey. We would be pleased to provide you with our assistance.

CCTV Drain Survey

Our Drain Surveying in Saughall

First, our drain surveying service in Saughall is ideal for homebuyers. This is because we find any potential problems with the drainage system of the property you are buying. Furthermore, existing homeowners can gain from an in-depth analysis of their home’s drainage system. Because a proactive approach is better than a reactive one. Identifying potential problems before they become major issues is the best way to protect your drains. In addition, our drain surveys in Saughall are well-priced and carried out by qualified surveyors and will provide an overview of the condition of your property’s drainage system.

How much does a drain survey cost in Saughall?

Initially, drain surveying in Saughall was more expensive when our technology was new. As CCTV methods improved, costs decreased significantly. The price depends on the number of drains and the severity of any blockage found. Our surveys are competitively priced and provide detailed insights into your drainage system’s condition.

How long does a drain survey take?

Drain surveying in Saughall is a short process for typical blockages, and we take your time very seriously. The majority of issues are resolved within 45 minutes, and we will stay longer only if necessary. If we are any longer than it is only because the issue is very complex. We will also keep you updated on the process. If you need a drain survey for your property, our drain surveying service is the ideal choice.

We offer thorough drain surveys in Saughall and use the latest CCTV monitoring equipment to identify issues. This means you cannot get more efficient than our drain surveys in Saughall, and we are always faster than the competition.

Once the drain survey is complete, if any damage or blockages need attention, we can resolve them for you.

What equipment do we use when Drain Surveying in Saughall?

When you arrange a drain survey in Saughall, we use the best technology to ensure the job is done properly. Below is a rundown of exactly what we use to achieve the best results:

Waterproof cameras: We use high-tech cameras that operate in flowing water and tight spaces. This gives us a clear view of your drains and of areas that would otherwise be impossible to see.

Crawlers: Remote-controlled cameras that provide rapid visual access to sewer systems. They are highly mobile and can navigate obstructed pipes.

Access rods: We push these cameras along your drainage system because they are very flexible. This makes tight turns and corners easy to navigate.

Sonar units: If a pipe is full and visibility is limited, we use sonar surveys to provide acoustic profiling. This gives insight into the condition of the pipes.

What do we do? – The process

Every job is different; drain surveying in Saughall. We do follow a structure. This structure allows us to maintain our top-quality service: 

Call Us – First, call us!

Arrival – Next, we will arrive on time and discuss your drainage issue with you before setting up the equipment needed.

Analysis – We will then access your drains and use our equipment to assess the situation.

Report – Now we will have found any damage or blockage (if any) and will relay this information back to you.

Recommend – Finally, we will use our analysis to recommend a course of action. You might decide you want the issue resolved there and then. If so, we would be happy to apply our expertise.

What are we likely to find?

Essentially, our drain survey in Saughall will be able to identify just about any issue with your drainage system. Your drainage system is in good hands, as our drain survey is designed to deliver the most comprehensive review available. Moreover, we can list the most common problems we have encountered. 

  • Collapsed drains
  • Tree root ingress
  • Blockages
  • Causes and extent of leaks/bursts in pipes
  • Corrosion, wear, and tear
  • Animal intrusion
  • Evidence of displacement or poor installation

Coming to us has several advantages. Most importantly, a drain survey in Saughall could save you significant time and money. If you can prevent problems before they occur, then you can plan ahead and stop unnecessary damage and expense.

What is a drain survey in Saughall?

A drain survey is a thorough analysis of your property’s drainage system.

The process uses advanced CCTV drain inspection cameras to provide a closer view of the drain.

Our drain surveying service in Saughall uses this equipment to provide a clear picture of your drains’ condition. Which therefore allows us to determine if there are any problems with the drainage system. 

Our work