5.0
Based on 38 reviews
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Jayne H. profile picture
Jayne H.
12:42 08 Apr 26
Professional on all levels, friendly team.
marty b profile picture
marty b
14:24 25 Mar 26
I used Luke once before around 8 years ago for surveying some drains put in by builders - I had a superb service. So when our house recently had various issues (slow washing machine drainage/filling utility sink and intermittent sewer smells in the utility room) I knew who to call. Luke is brilliant at communications which is hugely refreshing in this day and age, replying to every message. He came round with the team , did some camera work and smoke testing and immediately found the issues - effectively the design of a few drains was incorrect leading to build ups of sewage in one manhole leading to the odours plus an incorrectly routed washing machine drain. He quoted for the mods which was extremely reasonable and he subsequently came with the team to do the mods at an agreeable date. Needless to say the mods have worked - no build up or odours and washing machine drains like a dream with no sink backfill. Luke is only interested in solving customer problems and he is like a dog with a bone in this sense. Some tradespeople are just after a quick buck - it's brilliant to find a company who want to gain a great reputation by doing great work. Highly recommended.
Steve E. profile picture
Steve E.
19:26 16 Mar 26
Great service from Luke and the lads at Urban. Would highly recommend.
Dorothy S. profile picture
Dorothy S.
13:26 13 Mar 26
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
13:26 02 Feb 26
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
09:42 14 Jan 26
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
08:50 17 Nov 25
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
15:12 12 Nov 25
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
09:31 01 Nov 25
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
16:43 24 Sep 25
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
13:42 10 Sep 25
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
07:38 15 May 25
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
08:40 02 May 25
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
09:34 04 Apr 25
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
10:40 04 Feb 25
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
14:07 31 Dec 24
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
21:43 27 Nov 24
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
18:13 27 Nov 24
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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What is a Drain Survey in Hope-Caergwrle

A drain survey in Hope-Caergwrle constitutes a comprehensive inspection of your drainage system. Utilising advanced professional equipment inserted into your drains, these cameras transmit a live feed for real-time assessment. This allows us to obtain a clear view of the interior condition of your drains and identify any potential issues. Subsequently, we can determine the most appropriate course of action and, if necessary, implement it.

Why should My Drains be surveyed?

There are several good reasons to consider a drain survey, even if it isn’t always required. For example, when you’re buying a house, a drain survey can reveal issues that a standard property survey might miss, since surveyors typically don’t have the tools or expertise to thoroughly assess the drains. This can help protect your investment by reducing the property’s value if repairs are needed, which the current owner would be responsible for. 

Drain surveys are also very helpful for construction projects because they show the layout and condition of the drain system, allowing builders to plan around it safely.

If you live in Hope-Caergwrle, a drain survey could save you money by spotting problems early, before they become costly or cause damage. Issues such as pollution, slow flow, or blockages may not be obvious but can lead to serious problems if left unchecked. Keep an eye out for signs that you might need a survey—often, these problems stay hidden until they cause a major blockage. 

If you think a drain survey could be helpful, please don’t hesitate to get in touch. We’re here to help you ensure your drainage system is in good shape.

CCTV Drain Survey

Our Drain Surveying in Hope-Caergwrle

Our drain surveying service in Hope-Caergwrle is a valuable option for home buyers, helping you identify potential drainage issues before finalising your purchase. Homeowners can also benefit from a detailed evaluation of their current drainage system, emphasising a proactive approach that’s always better than waiting for problems to arise. Catching these issues early is key to protecting your drains and saving you money over time. Plus, our Hope-Caergwrle drain surveys are affordably priced, conducted by experienced professionals, and give you a clear picture of your property’s drainage health.

How much does a drain survey cost in Hope-Caergwrle?

In the early stages, when our technology was still developing, drain surveying in Hope-Caergwrle was much more expensive. However, as our CCTV methods have become more advanced, costs have declined significantly.

Drain surveying in Hope-Caergwrle can vary in cost depending on the number of drains on your property. If any issues are found in the survey, the cost to unblock the drain varies. This is because the cost depends on the severity of the blockage.

Our drain surveys in Hope-Caergwrle are competitively priced and provide in-depth insight into the condition of your drainage system.

How long does a drain survey take?

Drain surveying in Hope-Caergwrle is usually a quick and efficient process, and we always make sure your time is respected. In most cases, common drainage issues are identified within around 45 minutes. If an inspection takes longer, it’s simply because the problem is more complex and needs a more detailed assessment. Throughout the survey, we keep you informed so you know exactly what’s happening at each stage.

Our surveys are carried out using modern inspection equipment that allows us to see inside the drainage system in real time. This approach eliminates guesswork and helps accurately locate faults, making CCTV drain surveys an effective way to diagnose drainage problems.

Once the survey is complete, any blockages or damage that require attention can often be addressed immediately. Where further work is needed, we can proceed directly to drain repairs, helping resolve the issue quickly and reducing the risk of further disruption.

What equipment do we use when Drain Surveying in Hope-Caergwrle?

When scheduling a drain survey in Hope-Caegwrle, we use only top-tier technology to ensure high-quality results. Here’s a list of our equipment: 

Waterproof cameras: We use advanced cameras that operate in flowing water and confined spaces. This allows us to gain a clear view of your drains, even in areas that are otherwise difficult to inspect.

Crawlers are remote-controlled cameras designed to offer rapid visual inspection of sewer systems. Their high mobility allows them to navigate effectively through obstructed pipes.

Access rods: We use these flexible cameras to navigate your drainage system easily, especially around tight turns and corners.

Sonar units: If a pipe is partially filled, we use Sonar surveys to provide acoustic profiling. This provides insight into the condition of the pipes.

What do we do? – The process

Every job is different; drain surveying in Hope-Caegwrle. We follow a structure. This structure allows us to maintain our top-quality service: 

Call Us – First, call us!

Arrival – Next, we will arrive on time and discuss your drainage issue with you before setting up the equipment needed.

Analysis – We will then access your drains and use our equipment to assess the situation.

Report – Now we will have found any damage or blockage (if any) and will relay this information back to you.

Recommend – Finally, we will use our analysis to recommend a course of action. You might decide you want the issue resolved there and then. If so, we would be happy to apply our expertise.

What are we likely to find?

Our drain survey in Hope-Caergwrle is designed to thoroughly assess your drainage system and identify any issues. Rest assured, your drainage is in good hands, as our survey provides the highest-quality review available. Plus, we’re happy to share some of the most common problems we’ve helped resolve. 

  • Collapsed drains
  • Tree root ingress
  • Blockages
  • Causes and extent of leaks/bursts in pipes
  • Corrosion, wear, and tear
  • Animal intrusion
  • Evidence of displacement or poor installation

Choosing us offers numerous advantages! Most importantly, having a drain survey in the main area can help you save time and money. Spotting problems early allows you to plan ahead, helping you avoid unnecessary damage and expenses, which is truly a relief.

What is a drain survey in Hope-Caergwrle?

A drain survey is a thorough analysis of your property’s drainage system.

The process uses advanced CCTV drain inspection cameras to provide a closer view of the drain.

Our drain surveying service in Hope-Caergwrle uses this equipment to provide a clear picture of your drains’ condition. Which therefore allows us to determine if there are any problems with the drainage system.

Our work