5.0
Based on 38 reviews
Jayne H. profile picture
Jayne H.
4 months ago
Professional on all levels, friendly team.
marty b profile picture
marty b
5 months ago
I used Luke once before around 8 years ago for surveying some drains put in by builders - I had a superb service. So when our house recently had various issues (slow washing machine drainage/filling utility sink and intermittent sewer smells in the utility room) I knew who to call. Luke is brilliant at communications which is hugely refreshing in this day and age, replying to every message. He came round with the team , did some camera work and smoke testing and immediately found the issues - effectively the design of a few drains was incorrect leading to build ups of sewage in one manhole leading to the odours plus an incorrectly routed washing machine drain. He quoted for the mods which was extremely reasonable and he subsequently came with the team to do the mods at an agreeable date. Needless to say the mods have worked - no build up or odours and washing machine drains like a dream with no sink backfill. Luke is only interested in solving customer problems and he is like a dog with a bone in this sense. Some tradespeople are just after a quick buck - it's brilliant to find a company who want to gain a great reputation by doing great work. Highly recommended.
Steve E. profile picture
Steve E.
5 months ago
Great service from Luke and the lads at Urban. Would highly recommend.
Dorothy S. profile picture
Dorothy S.
5 months ago
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
6 months ago
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
7 months ago
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
9 months ago
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
9 months ago
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
9 months ago
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
11 months ago
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
11 months ago
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
1 year ago
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
1 year ago
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
1 year ago
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
2 years ago
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
2 years ago
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
2 years ago
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
2 years ago
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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What is a Drain Survey in Neston

A drain survey in Neston is a helpful inspection of your drainage system. We use advanced equipment that is carefully sent into your drains. These specialised drainage cameras transmit a live feed back to us, allowing us to clearly see inside your drains and identify any issues. From there, we can recommend the best solution to address any issues and ensure your drainage system runs smoothly.

Why should My Drains be surveyed?

There are many good reasons to consider a drain survey, even if it’s not always absolutely necessary. If you’re buying a house, a drain survey can reveal issues that a regular property survey might miss, since surveyors typically don’t have the specialised tools to inspect drains thoroughly. This can benefit you by providing a clearer picture of the property’s condition and may even temporarily lower the property’s value, encouraging the current owner to handle repairs. Drain surveys are also really helpful for construction projects because they show the layout of the drain system, helping builders plan around it safely. If you’re in Neston and thinking about it, a drain survey could also save you a lot of money on your current home by catching potential problems early—things like pollution incidents, slow flow, or blockages that could turn into costly repairs later on. Sometimes, these issues aren’t obvious until they cause a serious blockage, so keeping an eye out for signs can be helpful. If you’re unsure whether you need a survey, don’t hesitate to reach out to us— we’d be happy to assist you in arranging one.

CCTV Drain Survey

Our Drain Surveying in Neston

First, our drain surveying service in Neston is ideal for prospective homebuyers. This service identifies potential issues in the property’s drainage system. Moreover, current homeowners can also benefit from a comprehensive analysis of their residence’s drainage infrastructure, as a proactive approach is preferable to a reactive one.

Detecting potential problems before they escalate into significant concerns is the most effective way to maintain the integrity of your drains. Additionally, our drain surveys in Neston are competitively priced and conducted by qualified surveyors, providing a comprehensive assessment of the condition of your property’s drainage system.

How much does a drain survey cost in Neston?

In the early stages, when our technology was still developing, drain surveying in Neston was much more expensive. However, as our CCTV methods have become more advanced, costs have declined significantly.

Drain surveying in Neston can vary in cost depending on the number of drains on your property. If any issues are found in the survey, the cost to unblock the drain varies. This is because the cost depends on the severity of the blockage.

Our drain surveys in Neston are competitively priced and provide in-depth insight into the condition of your drainage system.

How long does a drain survey take?

Drain surveying in Neston is a short process for typical blockages and we take your time very seriously. The majority of issues are resolved within 45 minutes, and we will stay longer only if necessary. If we are any longer than it is only because the issue is very complex. We will also keep you updated on the process. If you need a drain survey for your property, our drain surveying service is the ideal choice.

We offer thorough drain surveys in Neston and use the latest CCTV monitoring equipment to identify issues. This means you cannot get more efficient than our drain surveys in Neston, and we are always faster than the competition.

Once the drain survey is complete, if any damage or blockages need attention, we can resolve them for you.

What equipment do we use when Drain Surveying in Neston?

When you schedule a drain survey in Neston, we use the best technology to ensure high-quality results. Here’s a detailed overview of our equipment:

Waterproof cameras: These advanced cameras can operate underwater and in confined spaces, providing a clear view inside your drains and in areas otherwise difficult to access.

Crawlers: Remote-controlled cameras that offer quick visual inspection of sewer systems. Their high mobility allows them to navigate through obstructed pipes efficiently.

Access rods: Flexible cameras that we push along your drainage system, making it easy to handle tight turns and corners.

Sonar units: When pipe visibility is limited due to fullness, we use Sonar surveys to generate acoustic profiles that reveal pipe condition.

What do we do? – The process

Every job is different when it comes to drain surveying in Neston. However, we do follow a structure. This structure allows us to maintain our top-quality service:

Call Us – First, you need to give us a call!

Arrival – Next, we will arrive on time and discuss your drainage issue with you before setting up the equipment.

Analysis – We will then access your drains and use our equipment to assess the situation.

Report – We will then report any damage or blockage (if any) and relay this information back to you.

Recommend – Finally, we will use our analysis to recommend a course of action. You might decide you want the issue resolved there and then. If so, we would be happy to apply our expertise.

What are we likely to find?

Our Neston drain survey can identify nearly any issue with your drainage system. Rest assured, your drainage is in expert hands, as our survey offers the most thorough review available. We also frequently encounter common issues, which we can identify for you. 

  • Collapsed drains
  • Tree root ingress
  • Blockages
  • Causes and extent of leaks/bursts in pipes
  • Corrosion, wear, and tear
  • Animal intrusion
  • Evidence of displacement or poor installation

Choosing to work with us offers many benefits. Most importantly, having a drain survey in Neston could save you both time and money. By catching potential issues early, you can make better plans and avoid unnecessary damage and costs.

What is a drain survey in Neston?

A drain survey is a thorough analysis of your property’s drainage system.

The process uses advanced CCTV drain inspection cameras to provide a closer view of the drain.

Our drain surveying service in Neston uses this equipment to provide a clear picture of your drains’ condition. Which therefore allows us to determine if there are any problems with the drainage system.

Our work