5.0
Based on 38 reviews
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Jayne H. profile picture
Jayne H.
2 months ago
Professional on all levels, friendly team.
marty b profile picture
marty b
3 months ago
I used Luke once before around 8 years ago for surveying some drains put in by builders - I had a superb service. So when our house recently had various issues (slow washing machine drainage/filling utility sink and intermittent sewer smells in the utility room) I knew who to call. Luke is brilliant at communications which is hugely refreshing in this day and age, replying to every message. He came round with the team , did some camera work and smoke testing and immediately found the issues - effectively the design of a few drains was incorrect leading to build ups of sewage in one manhole leading to the odours plus an incorrectly routed washing machine drain. He quoted for the mods which was extremely reasonable and he subsequently came with the team to do the mods at an agreeable date. Needless to say the mods have worked - no build up or odours and washing machine drains like a dream with no sink backfill. Luke is only interested in solving customer problems and he is like a dog with a bone in this sense. Some tradespeople are just after a quick buck - it's brilliant to find a company who want to gain a great reputation by doing great work. Highly recommended.
Steve E. profile picture
Steve E.
3 months ago
Great service from Luke and the lads at Urban. Would highly recommend.
Dorothy S. profile picture
Dorothy S.
3 months ago
Highly recommended.Fast efficient service .Luke very helpful in answering our questions .
Ian D. profile picture
Ian D.
4 months ago
Outstanding service and response time, glad to have found them, I wouldn't go to anyone else for any drainage engineering. Highly recommended. Thanks
Mike R. profile picture
Mike R.
5 months ago
Prompt, responsive customer service. Friendly, helpful, knowledgeable people. Excellent technology and professionalism. Job done quickly and efficiently. What more do you need to know. Well done, guys!
Laura T profile picture
Laura T
7 months ago
I would totally recommend Urban Reactive and frequently do!! Always found Luke and his team trustworthy, professional and punctual. He is our go to for advice, competitive quotes and assured quality. We have used the company for drainage, surveys, groundwork and landscaping. Thanks
Nick C profile picture
Nick C
7 months ago
I called Urban Reactive to look at a blocked soil pipe with suspected root intrusion. Luke was able to give me a good idea of cost over the phone, and had a team out to me at my earliest convenience. The guys gave me lots of information about what they were looking at and talked me through how best to resolve it. It was all very transparent and informative and they went ahead and fixed the problem with a resin casing, and showed me a video on completion. Everything is working fine again within the day and I'll be sure to call them again if I have any other problems with my drainage system.
Annie S. profile picture
Annie S.
7 months ago
I never thought I’d need a ‘drain man’, but having bought an aging house that had stood empty for a while and was in need of refurbishment, I found I did. Luke and his team have kept my system going whilst preparing for the build. They are knowledgable, efficient and quickly responsive in an emergency. They will be my drain company of choice when I refurbish my home. If you need a go-to drain company, Urban-Reactive are the best! Highly recommended.
Katy R. profile picture
Katy R.
9 months ago
I can’t thank you guys enough for the quick response and repair you did for us at Spotless Soles while our neighbours soil stack was emptying into our shop!
Your team were fabulous- polite and unphased while I was freaking out!
Couldn’t recommend you anymore x
Tom E. profile picture
Tom E.
9 months ago
Very helpful, job completed quickly and at a very reasonable price. Cannot fault the job. Highly recommend.
Emma D. profile picture
Emma D.
1 year ago
I cannot recommend Urban Reactive too highly. They delivered on time, to budget and to a really high standard, a new driveway at the front of my home. This required extensive works, including the removal of a large volume of concrete, new drainage and the creation of garden space. Everyone involved was truly a pleasure to deal with, unfailingly tidy, and very considerate. Having been recently widowed I was nervous about carrying out works alone - they made the process a pleasure.
Joyce K. profile picture
Joyce K.
1 year ago
A very professional service. Quick response to our enquiry. Peace of mind to have our old drains checked with up to date technology. We were able to get repairs done without digging up our driveway. Highly recommended
Angelo P. profile picture
Angelo P.
1 year ago
Very professional, efficient and friendly service at a competitive rate. The response to my enquiry was very quick and the information provided was clear and easy to understand. The team arrived on the day and time quoted and ensured I was advised on what they were doing at every stage of the job. They were very polite and left the work area clean and tidy. I would not hesitate to use them again and recommend them to anyone else.
Phil J. profile picture
Phil J.
1 year ago
Sewer pipe blocked on 1st Jan and a well-known national company came out and jetted it but did not put a camera down and it blocked again days later. Insurance company sent another big company out who put a camera down, told me that the problem was tree roots but did not fix it. Urban-reactive came out, got rid of the roots and then came back a couple of weeks later to repair the pipe and raise manholes above the patio. Did a very nice job.
Barbara I. profile picture
Barbara I.
1 year ago
Prompt, excellent service. Thank you
Gillian H. profile picture
Gillian H.
2 years ago
This is an exceptional company, Luke is extremely knowledgeable and works with you to come up with a solution. His team is professional and reliable. My experience of Urban-Reactive was excellent, both in undertaking the survey and delivery of a solution. I can’t recommend them highly enough.
Joanne C. profile picture
Joanne C.
2 years ago
Great job carried out by Urban Reactive today. Damp living room wall caused by blocked gully on roof & blocked downpipe & drain full of roots. Blockage cleared,drain rebuilt with concrete & brick surround.All debris taken away. The lads were very respectful of my property whilst carrying out some of the work via a velux window in loft bedroom.
Very reliable,would highly recommend.
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Drain Repairs in Saughall

Drain repair in Saughall is essential if you notice ongoing issues with your drains. Prompt action by a drainage specialist is advisable. You’ll need professional drain repair in Saughall if your drain has collapsed or sustained damage that cannot be fixed through standard unblocking methods. A collapsed drain can quickly lead to serious problems, potentially costing thousands if not addressed promptly. We offer expert repairs for any type of drain damage, providing a professional service to restore your drains to proper working order.

How we do Drain Repairs in Saughall?

We handle each issue uniquely, but we always know the right solution and address it effectively. Our drain repairs in Saughall are affordable and reliable. Here are some ways we can assist you:

Drain patch repairs

For cracked drains that are still structurally stable, patch repairs are often the most practical solution. This method allows us to repair the damaged section from within the pipe, avoiding unnecessary digging and minimising disruption. Using specialist equipment, a reinforced patch is installed over the damaged area to seal the crack and strengthen the pipe wall. This approach works across all standard pipe sizes and helps prevent further deterioration.

No-dig and trenchless drain repair

Many property owners put off drain repairs because they’re worried about mess and upheaval. Unfortunately, delays often make the situation worse and increase repair costs. With modern trenchless repair techniques, most work can now be carried out internally without excavating or exposing the pipework. Repairs are completed using internal access and live camera guidance, allowing problems to be fixed efficiently while avoiding disruption. In many cases, this removes the need for traditional drain repairs involving excavation.

Full drain repair

There are situations where excavation is unavoidable, particularly when a drain has collapsed or suffered extensive damage. When this is the case, the work is carefully planned to limit disruption and completed as efficiently as possible. The repair process is always discussed with you in advance so you know exactly what to expect.

Our engineers are fully trained and experienced in all aspects of drain repair. Even when excavation is required, the focus remains on properly restoring your drainage system while minimising inconvenience. Ongoing issues can also be reduced with planned drainage maintenance services, helping to prevent future problems.

What causes a Drain to Collapse?

When performing drain repairs in Saughall, we have addressed multiple collapsed drains, which can be caused by various factors. The most common cause is frequent blockages in the pipes, leading to water flooding the ground and exerting pressure on the drainage system, ultimately causing the drain to collapse. Other causes include:

Ground movement

Changes in ground conditions are sometimes unavoidable, particularly around older properties. When soil shifts or settles around underground pipework, pressure can build up against the drain, leading to cracking or collapse. Tree roots can also cause problems. While roots generally grow alongside pipework, they will exploit any weakness they find, pushing into joints or cracks and gradually damaging the pipe structure. Situations like this often require timely drain repairs to prevent further deterioration.

Wear and tear

Not all drain failures are caused by external forces. Over time, pipework can simply wear out. Older drainage systems that have been under constant use and pressure can weaken as materials break down. As this degradation continues, cracks can form, and sections of the drain may eventually fail altogether. Regular attention and preventative drainage maintenance services can help reduce the risk of age-related failures and catch problems before they worsen.

How do you know if a drain has collapsed?

You can identify a collapsed drain if any of the following issues have become evident. A collapsed drain can severely impair its capacity to channel water and sewage away from the property. This typically results in significantly poor drainage, signifying the necessity for Drain Repair in Saughall. Indicators of a compromised drain include:

Dampness:

A damaged drain can put extra stress on the pipes that carry waste and wastewater. If any of these pipes start leaking or if the collapsed part of the drain is underneath your house, you might notice new damp patches or mold appearing inside your home. It’s also a good idea to check outbuildings or garages, as pipes often run underneath them.

Slow Drainage:

Slow drainage could be a sign that you need a drain repair in Saughall. You should keep an eye on water draining slowly from kitchen/bathroom sinks or showers. If this is occurring, then you might need us to have a look at it with our CCTV survey technology. This way, we can check whether it is a one-off blockage or due to a collapse.

Strong Smell Of Sewage:

A damaged pipe or collapsed drain will produce a sewage odour, which you might detect inside or nearby the house. If it’s merely a blockage, it’s a simple fix. But if the drain has collapsed, professional repair is necessary immediately.

Backed-up sewers/Regular blockages:

When a drain collapses, sewage is unable to pass through, resulting in a backup. If this occurs repeatedly, it indicates damage to the pipe or a collapsed drain. Our CCTV survey will confirm this diagnosis, providing you with certainty.

How much does it cost to repair a drain in Saughall?

The cost of a drain repair can vary depending on the type of fault and the extent of damage. For example, repairing a fully collapsed drain will usually be more costly than fixing a small crack or joint issue. We always aim to offer fair, transparent pricing and focus on repairing the problem properly rather than applying short-term fixes.

The simplest way to get an accurate cost for a drain repair in Saughall is to contact us directly. We can carry out CCTV drain surveys to identify the exact issue and assess the condition of the pipework. Once the problem is confirmed, we’ll provide a clear quote based on the work required, whether that involves lining, targeted repairs, or full drain repairs.

We can repair most drains in Saughall from your manhole.

In Saughall, we perform most drain repairs using trenchless cured-in-place drain lining techniques. Utilizing our advanced technology, we can repair entire sections or specific areas of the damaged drainage system. We install resin-cured lining starting from your inspection chambers, eliminating the need for expensive excavation.

How do you fix a broken drain in Saughall?

Depending on the drainage issue, the affected section will need to be replaced, and the cause addressed if required.

A collapsed drain is usually caused by tree root infiltration or corrosion. The source of the problem will be properly addressed before replacing the drainage system piping. Please see above to find out other less likely possibilities

A leaking drain pipe will be replaced with a new section, solving the problem immediately.

All of these issues will be promptly identified through a thorough drain survey in Saughall, which we will carry out using advanced CCTV drain inspection cameras, allowing us to resolve the problem within a day.

Our work